Salesforce Consulting & MSP Partner Implementation

Salesforce that earns its keep.

Cloudoxia designs, builds and runs Salesforce for companies that need it to do real work — implementation, custom development, integrations and managed services under one accountable team of certified architects.

ERP SAP · NetSuite
Data platform Data 360 · BI
Marketing Acct. Engagement
Salesforce Sales · Service
Billing Invoicing · AR
Portal Experience Cloud
Field ops Scheduling · Mobile
Salesforce projects delivered
100+
Clients served
80+
Certifications
17+
Engineering hours
20k+

Salesforce certifications held across the team

  • Salesforce Certified Application Architect
  • Salesforce Certified Data Architect
  • Salesforce Certified Integration Architect
  • Salesforce Certified Identity and Access Management Architect
  • Salesforce Certified Sharing and Visibility Architect
  • Salesforce Certified Tableau CRM and Einstein Discovery Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Platform Developer II
  • Salesforce Certified Field Service Consultant
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Administrator

01

What we do

Fourteen service lines. One accountable team.

Take one piece or the whole programme — an architect signs off the design either way, and every line hands back something you own outright.

02

Platform

The platform we actually go deep on.

Salesforce put “Agentforce” in front of most of these names in 2025 and took it back off in September 2026 — Sales Cloud, Service Cloud and Marketing Cloud are themselves again. Data Cloud is the one that stuck as Data 360. Same products underneath the whole way round. Here is what our architects hold certifications in, under every name they have had.

Sales Cloud

briefly Agentforce Sales

Pipeline · Forecasting · Quoting

Service Cloud

briefly Agentforce Service

Cases · Console · Knowledge

Marketing Cloud

briefly Agentforce Marketing

Journeys · Scoring · Nurture

Revenue Cloud

briefly Agentforce Revenue Management

Quotes · Billing · Revenue

Experience Cloud

portals and sites

Portals · Sharing · Self-serve

Field Service

briefly Agentforce Field Service

Dispatch · Mobile · Territories

Salesforce Data 360

formerly Data Cloud

Ingest · Harmonise · Activate

Agentforce

the agent platform

Agents · Subagents · Trust Layer

Platform, data and tooling

Salesforce Platform (Apex · LWC · Flow) Agentforce Builder Claudeforce Salesforce in Claude AIforce (MCP · APIs · CLI) Einstein Trust Layer MuleSoft Tableau Tableau Next Slack CRM Analytics Marketing Cloud Account Engagement (Pardot) Marketing Cloud Personalization Marketing Cloud Intelligence Revenue Cloud (CPQ & Billing) Order Management Salesforce Scheduler Salesforce Maps Loyalty Management Salesforce Shield DevOps Center Heroku Net Zero Cloud

Industry clouds

Health Cloud Life Sciences Cloud Financial Services Cloud Insurance (FSC) Manufacturing Cloud Consumer Goods Cloud Automotive Cloud Energy & Utilities Cloud Communications Cloud Media Cloud Public Sector Solutions Nonprofit Cloud Education Cloud

03

Agentforce & Claudeforce

AI agents that do the boring half of the job.

We ground Agentforce in your real records, scope every action with permissions, and measure deflection against a pre-launch baseline. No demo-ware.

See the AI practice
01 Use-case selection Volume and deflection value first
02 Grounding Data 360, knowledge, records
03 Agent build Topics, instructions, prompts
04 Guardrails Scoped actions, escalation, audit
05 Measurement Deflection vs. baseline, CSAT

New · Claudeforce

Salesforce and Anthropic's partnership, announced August 2026. Claude runs as a reasoning model inside Agentforce, and Salesforce in Claude puts governed CRM data and 37 prebuilt sales skills where your reps already work. We pilot it against the same permissions and baselines as everything else.

04

How we work

Five phases. No surprises in month four.

Every engagement runs the same spine, whether it’s a six-week integration or an eighteen-month transformation. You always know which phase you’re in and what leaves it.

Phase 01

Discover

Two weeks inside your process. We map how revenue actually moves before we touch a field.

Phase 02

Architect

Data model, integration contracts, security model and a build plan you can hand to an auditor.

Phase 03

Build

Two-week sprints with a working org at the end of each one. You see it the whole way.

Phase 04

Adopt

Enablement, migration and hypercare. Adoption is a deliverable, not a hope.

Phase 05

Operate

Managed services take over: releases, tickets, roadmap. The same architects, monthly.

05

Results

What actually changed after we left.

Fully understands requirements and implements them into our org quickly and efficiently. The team has been very patient with us as our projects were delayed, and even gave us tips and help without charge. Thanks — will be hiring again.

Simon Cooper CTO

Cloudoxia took on a very complex set of requirements and executed them well. They asked pertinent questions about the logic behind the functionality, ensuring it worked as expected and to spec. Looking forward to working with the team again.

Eli Haugen Marketing Operations Lead

The team created a custom document generator that saved my company $10,000+ a year in subscriptions. Knowledgeable, easy to work with, persistent about getting the job done, and fair on price.

Earl Wright Founder

A certified team on retainer, not a ticket queue

Named admin, architect oversight, release readiness and 24×7 ticket intake with a median first response under four hours.

Managed services
Median first response
< 4 h
Coverage
24 × 7
Architect review
Every release
Commitment
Monthly

06

Start here

Bring us the part that isn’t working.

A 30-minute call with an architect — not a salesperson. You’ll leave it with a straight answer about scope, sequence and cost, whether or not you hire us.